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Hygiene protocols are naturally strict for complementary therapies, but to be Covid-Safe, we have made a few changes to ensure we are compliant with Government guidelines and those of our professional body, The Federation of Holistic Therapists. These changes may seem strange at first but our first priority is to keep you and ourselves safe. Below is everything you need to know for your Covid-Safe appointment.

5 Key things about Covid-Safe appointments:


1. Inform your therapist in advance of your appointment if you or a member of your household has tested positive or felt unwell in the previous 14 days.

2. Please use the toilet before you arrive, our toilet facilities are only available in an emergency.

3. Wear a mask prior to and throughout your visit and use the provided anti-bacterial spray and overshoes.

4. The maximum session time allowed is 60 mins, this includes your arrival and departure so please arrive and leave on time.

5. All bookings and payments are now made online.

ARRIVAL

  • I will greet you at the door wearing a mask, goggles and apron.
  • Please put on your mask prior to entering.
  • There is a contactless anti-bacterial spray and overshoes provided for your use.
  • Please be on time, I may be unable to let you in earlier and won’t be able to add any additional time should you be late.

IN THE TREATMENT ROOM

  • Please scan the QR code for Track and Trace.
  • You are welcome to look at the displayed Neal’s Yard Products but please ask me first so I can put anything that requires cleaning aside.
  • Note that we are limited to 60 minute session times – this is the duration between arrival and departure, so to ensure you get the maximum hands on time, we need to minimise the time before and after the treatment.
  • Remember to keep your mask on at all times, however, if you are finding it very uncomfortable, let me know.
  • While you get changed, I will thoroughly wash my hands and arms and put on Nitrile gloves which I will wear throughout your treatment.

DURING TREATMENT

  • Please continue to wear your mask, however, do let me know if you are struggling to breathe when in the prone (face down) position.
  • I am currently unable to work around the face or the top half of the body while you are lying supine (face up). For this reason, I am unable to offer Holistic Facials and Ear Candling at this time.
  • I will be wearing goggles, a disposable mask, gloves and apron during the treatment.

POST TREATMENT

  • When the treatment is over, I will leave you to get dressed while I remove and dispose of the nitrile gloves and will thoroughly wash my hands and arms.
  • Please dispose of the overshoes in the brown paper bag provided just before you leave the building and you are welcome to use the antibacterial spray again.

Please let me know if you have any questions about any aspect of your treatment. I’m happy to talk it through with you on the phone.

Read What are our Covid-Safe protocols?

BOOK YOUR COVID-SAFE TREATMENT

What to expect in a Covid-Safe appointment
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